Smarter Protection for Digital Consumers

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Date: 
20/06/2017 -
13:30 to 18:00
Venue: 
Le Bouche à Oreille, Rue Félix Hap 11, 1040 Bruxelles

For more than 20 years, the protection of the consumers of digital services has been a priority in the European Union and has led to the adoption of several specific rules: rules for electronic communications services, rules for information society services and rules for audiovisual media services. These rules are under revision as part of the wider Digital Single Market reforms and new proposals are currently being renegotiated by the EU legislature.

The need for reform is clear: technology and market developments have left some rules outdated; some specific rules overlap with more recently adopted horizontal rules; and some rules – including recent horizontal rules - are not ‘smart’ enough and do not take into account recent research on behavioural studies nor the possibility of using technology to better protect consumers.

Against this background, CERRE is conducting an original research project to provide guidance and new proposals to assist policymakers in developing a better and more integrated framework for the protection of consumers of digital services.

This CERRE Executive Seminar will bring together key representatives from the European institutions, together with academic experts, regulators and operators in the digital sector to discuss and debate the policy recommendations of this CERRE report and the wider reforms underway at the EU level.

 

13:30

Registration

14:00

Chairman's welcome and introduction 
 

Professor Bruno Liebhaberg

Director General,
CERRE

 

14:10

Keynote Speeches
 

Nicola Danti*

Member,
European Parliament

 

 

Francisco Fonseca Morillo*

Deputy Director General & Acting Director for Directorate E,
DG Justice and Consumers, European Commission

 

Catherine Stihler*

Member,
European Parliament

 

14:30

Panel 1 : Principles for a smart consumer protection for digital services
 

Presentation of the findings of the CERRE Report:

Alexandre de Streel

Joint Academic Director, CERRE
Professor, University of Namur

 

 

Followed by stakeholder panel discussion (see below for list of discussants) co-facilitated by Pr Alexandre de Streel.

16:00
Coffee break

16:20

Panel 2 - Information disclosure and fair algorithm
 

Presentation of the findings of the CERRE report:

 Anne-Lise Sibony

 Professor,
 University of Namur

 

 

Followed by stakeholder panel discussion (see below for list of discussants) co-facilitated by Pr Alexandre de Streel.

17:45
Reaction and key take-away
17:55
Closing Remarks
18:00
Cocktail reception
 

Discussants: 

Julien Brugerolle*

Policy Officer,
DG Justice and Consumers, European Commission

 

 

Angelo Cardani*

President,
AGCOM

 

 

Stephen Collins*

Chief Digital Policy Officer,
Veon

 
 

Madeleine de Cock Buning*

President,
CvdM

 

 

Wim De Rynck*

Director, Regulatory Strategy,
Proximus

 

 

Paul-Marie Dessart*

Director, Research & Development Division,
Orange Belgium

 

 

Yannick Dewilde

Senior Policy Advisor,
BIPT

 

 

Lisa Felton

Head, Services Regulation,
Vodafone

 

 

Malte Firlus

Senior Manager, European Affars, Group Public & Regulatory Affairs,
Deutsche Telekom

 

Annegret Gröbel*

Head, International Coordination,
BNetzA

 

 

Bernardo Herman*

Director General,
CSA

 

 

Andreas Kleinknecht*

Policy Officer,
DG Connect, European Commission

 

 

Cornelia Kutterer*

Senior Director, EU Government Affairs, Privacy and Digital Policies,
Microsoft

 

Thomas Myrup*

Managing Director, EU Affairs,
Facebook

 

 

Gina Nieri*

Member of the Board,
Mediaset

 

 

Derk Oldenburg*

Managing Director, Public Policy,
Liberty Global

 

 

José Antonio Pocino Lana

Manager, Reulatory Coordination,
Telefonica

 

 

Christoph Schmon*

Senior Legal Officer and Researcher,
Telefonica

 

 

Stephen Unger*

Group Director and Board Member,
Ofcom

 

 

Marc Van der Ham

EMEA Public Policy Strategy,
Google

 

 

* To be confirmed

   
   

Tuesday 20 June 2017, 13.30-18.00,
Le Bouche à Oreille, Rue Félix Hap 11, 1040 Bruxelles

CERRE members and nominated guests receive priority when registering. All other registrations are provisional until confirmed by email by CERRE. If you have any questions about your registration, or do not receive a confirmation email, please contact info@cerre.eu


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